CsevenM
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please email liaison@csevenm.com

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csevenm.com terms of use

 

Welcome to the CsevenM web site. Your use of this website constitutes your agreement and acceptance of all terms, conditions, policies and notices stated here. The terms and conditions of this website are subject to change at any time, without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

orders               shipping               returns               terms of use

 
 

ORDERS

Orders received on weekend days and holidays will be processed no sooner than the following business day. During promotions, sales or holidays, ship time may be delayed. To check the status of your order email liaison@csevenm.com.

Custom Order and Final Sale items cannot be returned or exchanged. Any Custom Order or Final Sale items that are returned without authorization will result in a 30% restocking fee.

 

SHIPPING

All domestic orders are shipped via Royal Mail Signed For® which provides a secure and easy method of shipping.

For international orders we sometimes use alternative carriers depending on the situation, weight, destination and rates. Please note that we are not responsible for paying duties, customs, taxes, or tariffs once your package arrives at its destination country.

If your package gets lost in transit we will do everything we possibly can to assist you in locating it. If you’ve received a damaged item or an incorrect item please email liaison@csevenm.com immediately.

We cannot be held responsible for packages once proof of delivery is generated. Once the carriers have hold of the package we cannot be responsible for delivered items that have been lost or stolen.

 

RETURNS

We will gladly accept any full price item that is unworn, undamaged, unwashed, with all tags attached and without alterations. If you did not purchase your products from the CsevenM website, please contact your original place of purchase to return your items.

Returns must be made within 14 days of the order delivery and accompanied by the completed returns form. Please ship all items to the address below:

CSEVENM

ATTN: RETURNS

3 ROSE GLEN

CHELMSFORD

ESSEX, CM2 9EN

 

Please allow 5-7 business days for a return to be processed once it arrives at our address. Refunds will be made in the form of the original payment, minus shipping and handling.

We reserve the right to refuse the return of washed, worn, and damaged items, or any item returned after 30 days from original delivery.

Exchanges can only be made on the same item purchased. Availability of the replacement item is not guaranteed, if the item is sold out, store credit will be issued.

If you have any questions or concerns, please e-mail us at liaison@csevenm.com

When returning your item, we suggest you insure the package, purchase tracking services for your protection and save the shipping receipt for your records. Please provide the tracking information in a return/exchange request email to liaison@csevenm.com.

 

All personalised, custom order, sale and gift cards are final sale. Final Sale items may not be returned or exchanged.

The same return/exchange policies apply to gift recipients who would like to return the CsevenM merchandise for refund or an exchange. Requested refunds over £400 will be given as store credit

 
 

terms of use

 

COOKIES

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We use cookies to remember and process site traffic and interaction so that we can offer better site experiences and tools in the future. Data such as your specified areas of interest, any information you have saved, or as a means to track the pages you have visited and recent order information. The use of cookies has become an industry standard used by most major websites, however you can accept or disable cookies at any time if you wish, through your browser. If you choose to disable your cookies, your user experience may be limited. 

 

INTERNATIONAL USE

We make no claim that our website is appropriate or lawful for use or access outside the United Kingdom. If you access this website from outside the United Kingdom, you do so at your own risk. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and website access.